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Privacy Policy
1. About
About this
Privacy Policy
- KBL Collective Co. (the studio, we, us) is a Sydney interior design studio. This policy explains how personal information is collected, used and held when you visit this site or contact the studio.
- The studio follows the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) for the collection, use, storage and disclosure of personal information.
- This policy was last updated on the date shown at the top. The studio may update it at any time by posting a revised version on this page, and changes take effect from the date they are posted.
2. Contact
Contact
Information
- Questions about this policy, or a request to access, correct or remove your information, can be sent to hello@kblcollective.com.au or raised by phone on 02 9072 0606. The studio responds within a reasonable period.
- If you are not satisfied with the studio's response, you can refer the matter to the Office of the Australian Information Commissioner at www.oaic.gov.au.
3. Collection
What the studio
collects
- Details you provide when you make an enquiry or start a brief: your name, email address, phone number, the property and anything you tell the studio about the project.
- Correspondence exchanged with the studio across the life of an engagement.
- Usage information collected automatically when you browse the site, such as the pages visited, device and browser type and general location, gathered through cookies and similar technologies.
4. Use
How the information
is used
- To respond to your enquiry and prepare your proposal.
- To design and deliver your project and keep you informed at each stage.
- To understand how visitors use the site and improve it.
- To share studio news and finished work you may want to see. You can opt out of these messages at any time.
5. Cookies
Use of Cookies and
similar technologies
- The site uses cookies and similar technologies to understand how it is used and to make your visit better. Cookies are small text files stored on your device when you browse.
- Strictly necessary cookies keep the site working and secure.
- Analytics cookies show how visitors move through the site, which pages are read most and where errors occur, so the site can be improved.
- Advertising cookies record the pages you visit and the links you follow so the studio’s marketing stays relevant. This information may be shared with the platforms that carry those messages.
- You can delete or disable cookies at any time through your browser settings. Disabling some cookies may stop parts of the site from working properly.
6. Holding
How the information
is held
- Information is held in secure systems, with access limited to the people who need it for their work.
- The studio takes reasonable steps to protect information from loss, misuse and unauthorised access, and destroys or de-identifies information that is no longer needed.
- Some of the systems the studio relies on may store information outside Australia. Where that happens, the studio takes reasonable steps to ensure it is protected to the standard set out in this policy.
7. Disclosure
Who the information
is shared with
- The studio never sells personal information.
- Information is shared only with the people and providers who help the studio run, and only as far as their work requires.
- Information may also be disclosed where the law requires it.